Plan, direct and control the IT Activities at the Corporate Office.
Primary responsibilities (Assisting IT Head on Following):-
Managing overall IT infrastructure and data backups as and when needed.
Hardware & Software vendor management.
Procurement of Hardware & Software.
Installation of software OS, Antivirus, Server, Desktop, Laptop, Printer, Network, LAN, WAN, Routers, switches, and hardware parts.
Mail server Management.
Maintain inventory and asset configuration documentation
Assist with hardware, firewall, software vendor evaluation, recommendation and Negotiations
Interact with customers and staff & providing the solution to IT needs that arise from time to time
Arranging repairs of malfunctioning hardware with supplier(s).
Purchase of new equipment through established suppliers as per the defined budgets by the IT head.
Keeping inventory of hardware and software up-to-date. Monitor software licenses status and ensure compliance with license agreements.
Resolving all technical problems with online support (Using Remote software).
Supporting all Regional offices
Internet Leased line Management.
Troubleshooting hardware failure and, system and network failure and software problem installation , configuration and administration of computers, desktop ,